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HubSpot

Some automation and workflow actions are delayed

Degraded Lasted 4h 12m · started · HubSpot's page

Level
confirmed
Worst impact
Degraded
Components
CRM, Marketing Tools, Chat & Automation
Regions
us
Down Index
26of 100

What to do

  • Check whether you use HubSpot CRM, Marketing Tools, Chat & Automation in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 12m it lasted.

    Anything that failed between 2026-04-21 15:25 UTC and 2026-04-21 19:37 UTC may need a replay.
  • Subscribe to HubSpot's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from HubSpot 3

  1. monitoring

    We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

    provider

  2. monitoring

    We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

    provider

  3. resolved

    Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-06893e6f94

Is HubSpot still down?

No, this incident was resolved 2026-04-21 19:37 UTC. For HubSpot's live state, see https://down.guide/hubspot.

How long did it last?

4h 12m, from 2026-04-21 15:25 UTC to 2026-04-21 19:37 UTC, by the times HubSpot posted.

What was affected?

HubSpot named CRM, Marketing Tools, Chat & Automation in us.

What caused it?

HubSpot hasn't published a root cause. If it does, it shows here.

Where does this come from?

HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.