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HubSpot

Email events and workflow enrolment delayed

Degraded Lasted 3h 25m · started · HubSpot's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
24of 100

What to do

  • Check whether you use HubSpot in us. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 3h 25m it lasted.

    Anything that failed between 2026-01-29 11:28 UTC and 2026-01-29 14:53 UTC may need a replay.
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Updates from HubSpot 8

  1. identified

    We estimate that we will restore service in the next hour. We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system. We will be back with an update within 30 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

    provider

  2. identified

    We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  3. identified

    We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is actively investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  4. identified

    We're addressing the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  5. identified

    We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  6. identified

    We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  7. identified

    We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  8. resolved

    We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.

    provider

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Corrections

None so far.

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Questions about DWN-49377bba22

Is HubSpot still down?

No, this incident was resolved 2026-01-29 14:53 UTC. For HubSpot's live state, see https://down.guide/hubspot.

How long did it last?

3h 25m, from 2026-01-29 11:28 UTC to 2026-01-29 14:53 UTC, by the times HubSpot posted.

What was affected?

HubSpot named in us.

What caused it?

HubSpot hasn't published a root cause. If it does, it shows here.

Where does this come from?

HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.