HubSpot: We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.

What to do

Check whether you use HubSpot CRM, Sales Tools. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 19m it lasted.
Anything that failed between 2026-04-16 15:16 UTC and 2026-04-16 15:36 UTC may need a replay.
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investigatingApr 16, 2026, 3:16 PM UTC
We are investigating an issue impacting sales tools. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
identifiedApr 16, 2026, 3:31 PM UTC
We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
resolvedApr 16, 2026, 3:36 PM UTC
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider

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None so far.

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Is HubSpot still down?

No, this incident was resolved 2026-04-16 15:36 UTC. For HubSpot's live state, see https://down.guide/hubspot.

How long did it last?

19m, from 2026-04-16 15:16 UTC to 2026-04-16 15:36 UTC, by the times HubSpot posted.

What was affected?

HubSpot named CRM, Sales Tools.

What caused it?

HubSpot hasn't published a root cause. If it does, it shows here.

Where does this come from?

HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.