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HubSpot

HelpDesk not available for the customers and the Support team

Degraded Lasted 46m · started · HubSpot's page

Level
confirmed
Worst impact
Degraded
Components
CRM, Service Tools, Chat & Automation
Regions
us
Down Index
22of 100

What to do

  • Check whether you use HubSpot CRM, Service Tools, Chat & Automation in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 46m it lasted.

    Anything that failed between 2026-03-05 11:39 UTC and 2026-03-05 12:26 UTC may need a replay.
  • Subscribe to HubSpot's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from HubSpot 5

  1. identified

    We estimate that we will restore service in the next several hours. We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are reverting the change. We will be back with an update within 1 hour. The information on this page reflects our understanding of the incident and impact at the time of the update.

    provider

  2. identified

    We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:15 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  3. identified

    We've identified the issue that's caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  4. monitoring

    We've addressed the issue that caused multiple areas in HubSpot to be unavailable since 6:00 AM EST (UTC -05:00) on Mar 5, 2026. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

    provider

  5. resolved

    The affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No data was lost.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9a7b6e8831

Is HubSpot still down?

No, this incident was resolved 2026-03-05 12:26 UTC. For HubSpot's live state, see https://down.guide/hubspot.

How long did it last?

46m, from 2026-03-05 11:39 UTC to 2026-03-05 12:26 UTC, by the times HubSpot posted.

What was affected?

HubSpot named CRM, Service Tools, Chat & Automation in us.

What caused it?

HubSpot hasn't published a root cause. If it does, it shows here.

Where does this come from?

HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.