- Level
- confirmed
- Worst impact
- Degraded
- Components
- CRM, Sales Tools
- Regions
- eu
- Down Index
- 24of 100
What to do
Check whether you use HubSpot CRM, Sales Tools in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 26m it lasted.
Anything that failed between 2026-07-22 07:47 UTC and 2026-07-22 11:13 UTC may need a replay.Subscribe to HubSpot's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from HubSpot 3
- investigating
Object Index views across the CRM are partially unavailable in portals in the EU1 hublet since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 45 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- monitoring
We've addressed the issue that prevented customers from using certain tools, affecting all EU customers since 8:21 AM BST on July 22. We're monitoring performance closely to ensure the tools recover properly.
provider
- resolved
Between 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GMT+1 (UTC +01:00), our customer platform tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9d95be2c5e
Is HubSpot still down?
No, this incident was resolved 2026-07-22 11:13 UTC. For HubSpot's live state, see https://down.guide/hubspot.
How long did it last?
3h 26m, from 2026-07-22 07:47 UTC to 2026-07-22 11:13 UTC, by the times HubSpot posted.
What was affected?
HubSpot named CRM, Sales Tools in eu.
What caused it?
HubSpot hasn't published a root cause. If it does, it shows here.
Where does this come from?
HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.