- Level
- confirmed
- Worst impact
- Degraded
- Components
- CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation, Reports, Mobile
- Regions
- eu, us
- Down Index
- 33of 100
What to do
Check whether you use HubSpot CRM, Marketing Tools, Website, Sales Tools and 4 more in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.
Anything that failed between 2026-02-18 11:01 UTC and 2026-02-18 12:24 UTC may need a replay.Subscribe to HubSpot's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from HubSpot 3
- investigating
We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- monitoring
We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
- resolved
Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c35474d5d2
Is HubSpot still down?
No, this incident was resolved 2026-02-18 12:24 UTC. For HubSpot's live state, see https://down.guide/hubspot.
How long did it last?
1h 22m, from 2026-02-18 11:01 UTC to 2026-02-18 12:24 UTC, by the times HubSpot posted.
What was affected?
HubSpot named CRM, Marketing Tools, Website, Sales Tools and 4 more in eu, us.
What caused it?
HubSpot hasn't published a root cause. If it does, it shows here.
Where does this come from?
HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.