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InfluxDB Cloud

Intermittent issues with API access in AWS us-east-1

Degraded Lasted 4h 44m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
API Writes, API Queries
Regions
us, us-east-1
Down Index
29of 100

What to do

  • Check whether you use InfluxDB Cloud API Writes, API Queries in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 44m it lasted.

    Anything that failed between 2025-10-20 10:44 UTC and 2025-10-20 15:27 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 4

  1. monitoring

    We are experiencing intermittent issues with API access in AWS us-east-1 due to upstream provider availability.

    provider

  2. monitoring

    We are continuing to monitor for any further issues.

    provider

  3. monitoring

    We are experiencing intermittent issues with API access in AWS us-east-1 due to upstream provider availability.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-03b00fed5d

Is InfluxDB Cloud still down?

No, this incident was resolved 2025-10-20 15:27 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

4h 44m, from 2025-10-20 10:44 UTC to 2025-10-20 15:27 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Writes, API Queries in us, us-east-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.