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InfluxDB Cloud

Intermittent API access in AWS us-east-1

Degraded Lasted 5h 29m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
API Writes, API Queries
Regions
us, us-east-1
Down Index
29of 100

What to do

  • Check whether you use InfluxDB Cloud API Writes, API Queries in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 29m it lasted.

    Anything that failed between 2025-10-20 18:45 UTC and 2025-10-21 00:15 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 2

  1. monitoring

    While service has been restored, we do see some intermittent latency issues in AWS us-east-1, due to the continuing AWS outage.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-13789333b4

Is InfluxDB Cloud still down?

No, this incident was resolved 2025-10-21 00:15 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

5h 29m, from 2025-10-20 18:45 UTC to 2025-10-21 00:15 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Writes, API Queries in us, us-east-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.