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InfluxDB Cloud

Degraded writes in AWS us-east-1 Serverless Cluster

Partial outage Lasted 3h 37m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
API Writes
Regions
us, us-east-1
Down Index
38of 100

What to do

  • Check whether you use InfluxDB Cloud API Writes in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 37m it lasted.

    Anything that failed between 2025-11-05 18:17 UTC and 2025-11-05 21:54 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 4

  1. investigating

    Writes may be degraded in us-east-1, and we're investigating

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    The incident has been resolved, and operations are back to normal

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-358ff0f07b

Is InfluxDB Cloud still down?

No, this incident was resolved 2025-11-05 21:54 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

3h 37m, from 2025-11-05 18:17 UTC to 2025-11-05 21:54 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Writes in us, us-east-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.