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InfluxDB Cloud

504 gateway errors in us-east-1

Major outage Lasted 6h 17m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Major outage
Components
API Queries
Regions
us, us-east-1
Down Index
52of 100

What to do

  • Check whether you use InfluxDB Cloud API Queries in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 17m it lasted.

    Anything that failed between 2025-10-28 09:49 UTC and 2025-10-28 16:06 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 6

  1. investigating

    We are seeing degraded performance in the us-east-1 region for queries. The team in continuing to investigate and will keep you updated

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. monitoring

    A fix has been applied and error rates are on decline. We will continue to monitor the issue.

    provider

  5. monitoring

    Services continue to be healthy. We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3fa7d1584c

Is InfluxDB Cloud still down?

No, this incident was resolved 2025-10-28 16:06 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

6h 17m, from 2025-10-28 09:49 UTC to 2025-10-28 16:06 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Queries in us, us-east-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.