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InfluxDB Cloud

Outage in AWS eu-central-1 - visibility to tasks

Degraded Lasted 4d 5h · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Web UI, API Writes, API Queries, Tasks
Regions
eu, eu-central-1
Down Index
31of 100

What to do

  • Check whether you use InfluxDB Cloud Web UI, API Writes, API Queries, Tasks in eu, eu-central-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 5h it lasted.

    Anything that failed between 2026-01-09 10:41 UTC and 2026-01-13 15:55 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 11

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate the issue

    provider

  4. investigating

    We are continuing to investigate this issue.

    provider

  5. investigating

    Tasks are running as expected but Task Run Reporting is still affected. The investigation continues into this and all other service issues.

    provider

  6. investigating

    We have resolved the issue with regard to task execution, and tasks are running correctly. We are still working on a related issue, where the task execution state is not showing correctly in the UI or APIs. This does not impact the tasks themselves

    provider

  7. investigating

    Task execution is working correctly. We are still fixing a UI/API display issue, which does not affect task behavior.

    provider

  8. identified

    We’ve identified the root cause and are implementing a remediation. Tasks remain operational, and reporting functionality is in the process of recovering.

    provider

  9. monitoring

    We are monitoring the recovery of task visibility in the region and will update here on any change of status.

    provider

  10. monitoring

    Task visibility has been restored to the region and we are continuing to monitor.

    provider

  11. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-40bed6762b

Is InfluxDB Cloud still down?

No, this incident was resolved 2026-01-13 15:55 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

4d 5h, from 2026-01-09 10:41 UTC to 2026-01-13 15:55 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named Web UI, API Writes, API Queries, Tasks in eu, eu-central-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.