Google OAuth Logins issues for Dedicated and Serverless customers

What to do

• Check whether you use InfluxDB Cloud Web UI, Management API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 15m it lasted.

  Anything that failed between 2025-11-20 08:52 UTC and 2025-11-20 14:07 UTC may need a replay.

• Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 7

1. investigatingNov 20, 2025, 8:52 AM UTC

   We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.

   provider

2. investigatingNov 20, 2025, 8:54 AM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedNov 20, 2025, 9:33 AM UTC

   We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl

   provider

4. identifiedNov 20, 2025, 9:36 AM UTC

   We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where certain admin api calls via influxctl are not able to be performed

   provider

5. identifiedNov 20, 2025, 10:14 AM UTC

   We are continuing to work on a fix for this issue.

   provider

6. monitoringNov 20, 2025, 12:50 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

7. resolvedNov 20, 2025, 2:07 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.