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InfluxDB Cloud

Intermittent UI login errors on AWS us-east-1

Degraded Lasted 11m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Web UI
Regions
us, us-east-1
Down Index
22of 100

What to do

  • Check whether you use InfluxDB Cloud Web UI in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.

    Anything that failed between 2026-01-26 22:45 UTC and 2026-01-26 22:57 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 3

  1. investigating

    We are experiencing intermittent UI login errors on AWS US-East-1. Queries and writes are not affected. We are addressing the issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5be052e8c0

Is InfluxDB Cloud still down?

No, this incident was resolved 2026-01-26 22:57 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

11m, from 2026-01-26 22:45 UTC to 2026-01-26 22:57 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named Web UI in us, us-east-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.