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InfluxDB Cloud

Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

Partial outage Lasted 2h 54m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
API Writes, API Queries
Regions
eu

What to do

  • Check whether you use InfluxDB Cloud API Writes, API Queries in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 54m it lasted.

    Anything that failed between 2025-10-28 02:04 UTC and 2025-10-28 04:57 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 4

  1. investigating

    We are currently investigating performance degradation and high error rates for queries in EU-Central region.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue. Currently, some queries may succeed but writes are now being affected and may fail.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7bd9222f41

Is InfluxDB Cloud still down?

No, this incident was resolved 2025-10-28 04:57 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

2h 54m, from 2025-10-28 02:04 UTC to 2025-10-28 04:57 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Writes, API Queries in eu.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.