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InfluxDB Cloud

Increased query failures in AWS eu-central-1

Degraded Lasted 4h 10m · started · InfluxDB Cloud's page

Level
confirmed
Worst impact
Degraded
Components
API Queries
Regions
eu, eu-central-1
Down Index
29of 100

What to do

  • Check whether you use InfluxDB Cloud API Queries in eu, eu-central-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 10m it lasted.

    Anything that failed between 2026-01-20 12:31 UTC and 2026-01-20 16:41 UTC may need a replay.
  • Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from InfluxDB Cloud 4

  1. investigating

    We are aware of higher than normal query failures in the eu-central-1 region of AWS and are investigating the issue.

    provider

  2. monitoring

    Queries are back to normal levels in eu-central-1 and we are monitoring the cluster.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9f4a1f9146

Is InfluxDB Cloud still down?

No, this incident was resolved 2026-01-20 16:41 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.

How long did it last?

4h 10m, from 2026-01-20 12:31 UTC to 2026-01-20 16:41 UTC, by the times InfluxDB Cloud posted.

What was affected?

InfluxDB Cloud named API Queries in eu, eu-central-1.

What caused it?

InfluxDB Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.