- Level
- confirmed
- Worst impact
- Major outage
- Components
- API Writes, API Queries
- Regions
- eu
What to do
Check whether you use InfluxDB Cloud API Writes, API Queries in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 42m it lasted.
Anything that failed between 2025-10-28 09:23 UTC and 2025-10-28 16:05 UTC may need a replay.Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from InfluxDB Cloud 7
- investigating
We are still seeing Degraded performance in the region and some queries are failing. We are continuing to investigate and will post further updates.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are working on the issue, we can see writes are starting to fail.
provider
- investigating
Writes in this cluster has been restored, we are working on further to restore the read issues.
provider
- investigating
A fix has been applied and error rates are on decline. We will continue to monitor the issue.
provider
- investigating
Services continue to look healthy. We are continuing to monitor for further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f39c776519
Is InfluxDB Cloud still down?
No, this incident was resolved 2025-10-28 16:05 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.
How long did it last?
6h 42m, from 2025-10-28 09:23 UTC to 2025-10-28 16:05 UTC, by the times InfluxDB Cloud posted.
What was affected?
InfluxDB Cloud named API Writes, API Queries in eu.
What caused it?
InfluxDB Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.