Skip to main content
Intercom

Help Center issues in Australia hosting region

Partial outage Lasted 3h 10m · started · Intercom's page

Level
confirmed
Worst impact
Partial outage
Regions
au
Down Index
51of 100

What to do

  • Check whether you use Intercom in au. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.

    Anything that failed between 2026-06-23 17:55 UTC and 2026-06-23 21:05 UTC may need a replay.
  • Subscribe to Intercom's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=intercom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Intercom 2

  1. investigating

    We're investigating issues with Fin Help Center in the Australia hosting region.

    provider

  2. resolved

    The issues with the Help Center in the Australian region are resolved. Apologies for the disruption.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-34cd77def9

Is Intercom still down?

No, this incident was resolved 2026-06-23 21:05 UTC. For Intercom's live state, see https://down.guide/intercom.

How long did it last?

3h 10m, from 2026-06-23 17:55 UTC to 2026-06-23 21:05 UTC, by the times Intercom posted.

What was affected?

Intercom named in au.

What caused it?

Intercom hasn't published a root cause. If it does, it shows here.

Where does this come from?

Intercom's official status page, https://www.finstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.