Intercom is up
OperationalNo known problems: Intercom's status page says operational
Reports count in aggregate against normal levels; one alone never makes a claim.
Open incidents
What Intercom has posted and not resolved.
Intercom has no open incidents.
Daily history
Worst impact each day, from the provider's own incidents.
No per-component history yet.
Last 90 days in numbers
From the provider's own posts, including history read from its archive.
- Uptime
- 99.96%since Apr 14
- Incidents
- 9on 6 days
- Median duration
- 24m
- Longest
- 5h 27m
- Postmortem rate
- 0%partial and major outages
People reporting problems
Hourly counts, last 24 hours.
No reports in the last 24 hours.
Follow Intercom incidents
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https://down.guide/feed?provider=intercom
In Slack, install the RSS app and run /feed subscribe https://down.guide/feed?provider=intercom in a channel. In Discord, add a feed bot such as MonitoRSS and give it this URL. Or paste it into Feedly or any RSS reader.
https://down.guide/feed?provider=intercom&format=atom
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https://down.guide/feed?provider=intercom&format=json
The same entries as JSON Feed 1.1, each with the full incident under _down_guide, for scripts.
Recent incidents
The last 90 days.
- IntercomPartial outageElevated errors and latencies in the European hosting region.
- IntercomDegradedSlow Fin Procedures
- IntercomDegradedCustomer contact details showing up as "Redacted" in the Intercom Inbox
- IntercomDegradedIssues with Fin for Salesforce
- IntercomDegradedMessenger Help Articles not displaying
- IntercomDegradedFin intermittent failures responding to first conversation messages
- IntercomMajor outageFin failures in Australia region
- IntercomPartial outageFin not answering in the USA region
- IntercomPartial outageIssues with Shopify integration
Intercom status: questions
Is Intercom down right now?
No known problems: Intercom's status page says operational (checked 2026-11-06 19:02 UTC from Intercom's official status page).
What is Intercom's uptime?
99.99% over the last 90 days, from the incidents Intercom posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.
When was Intercom's last outage?
Elevated errors and latencies in the European hosting region., starting 2026-11-06 15:36 UTC and lasting 50m: https://down.guide/intercom/DWN-df46bf7186
How do I get alerts when Intercom goes down?
Subscribe to https://down.guide/feed?provider=intercom (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.
Where does down.guide get Intercom's status?
From Intercom's official status page, https://www.finstatus.com, read every minute. Intercom's words are quoted verbatim and linked.