Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions

What to do

• Check whether you use Intercom in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 40m it lasted.

  Anything that failed between 2026-06-11 09:54 UTC and 2026-06-11 10:33 UTC may need a replay.

• Subscribe to Intercom's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=intercom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Intercom 2

1. identifiedJun 11, 2026, 9:54 AM UTC

   We are investing a high rate of errors in the mobile SDK endpoints and mobile push functionality in the EU and Australian hosting regions.

   provider

2. resolvedJun 11, 2026, 10:33 AM UTC

   For EU customers between 09:34 - 10:18UTC, and AU customers between 09:36 - 10:06UTC Mobile SDK endpoints and mobile push were impaired. This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [team@intercom.io](mailto:team@intercom.io) if you have any further questions or if you’re still seeing any unexpected behaviour

   provider

Corrections

None so far.

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