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Jira

Fields missing across Jira Work Items for some users

Partial outage Lasted 28m · started · Jira's page

Level
confirmed
Worst impact
Partial outage
Components
Viewing content, Search, Automation for Jira
Down Index
31of 100

What to do

  • Check whether you use Jira Viewing content, Search, Automation for Jira. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.

    Anything that failed between 2026-11-02 00:10 UTC and 2026-11-02 00:38 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 3

  1. investigating

    We are aware of an issue that is currently impacting fields across Work Items in Jira family products, including impacts to searching and automations on these fields. We are investigating with urgency and will update within one hour or sooner if we have further information to share.

    provider

  2. monitoring

    Our team has now identified a potential configuration change that appears to have caused this issue and has now reverted this change. We are now starting to see recovery across impacted operations for this issue and will be monitoring to check for a full recovery.

    provider

  3. resolved

    We have now confirmed that all field related operations across the Jira, Jira Software Management, Jira Work Management and Jira Product Discovery should now be fully operational. We apologize for any inconvenience this may have caused.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1c1dd7ec65

Is Jira still down?

No, this incident was resolved 2026-11-02 00:38 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

28m, from 2026-11-02 00:10 UTC to 2026-11-02 00:38 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Search, Automation for Jira.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.