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Jira

Degraded Performance Viewing Issues and Boards

Degraded Lasted 1h 59m · started · Jira's page

Level
confirmed
Worst impact
Degraded
Components
Viewing content, Create and edit
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.

    Anything that failed between 2026-09-24 13:54 UTC and 2026-09-24 15:53 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 3

  1. investigating

    We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.

    provider

  2. monitoring

    Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding. We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.

    provider

  3. resolved

    On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f2b0ffe304

Is Jira still down?

No, this incident was resolved 2026-09-24 15:53 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

1h 59m, from 2026-09-24 13:54 UTC to 2026-09-24 15:53 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit in us.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.