- Level
- confirmed
- Worst impact
- Degraded
- Components
- Viewing content, Create and edit
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Jira Viewing content, Create and edit in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.
Anything that failed between 2026-09-24 13:54 UTC and 2026-09-24 15:53 UTC may need a replay.Subscribe to Jira's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Jira 3
- investigating
We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.
provider
- monitoring
Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding. We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.
provider
- resolved
On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f2b0ffe304
Is Jira still down?
No, this incident was resolved 2026-09-24 15:53 UTC. For Jira's live state, see https://down.guide/jira.
How long did it last?
1h 59m, from 2026-09-24 13:54 UTC to 2026-09-24 15:53 UTC, by the times Jira posted.
What was affected?
Jira named Viewing content, Create and edit in us.
What caused it?
Jira hasn't published a root cause. If it does, it shows here.
Where does this come from?
Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.