- Level
- confirmed
- Worst impact
- Degraded
- Components
- Admin Console - US Region
- Regions
- us
- Down Index
- 26of 100
What to do
Check whether you use JumpCloud Admin Console - US Region in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 22m it lasted.
Anything that failed between 2025-07-15 13:23 UTC and 2025-07-15 19:45 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 4
- investigating
We are experiencing an intermittent issue when loading the Rules page under Alerts. We are currently investigating this issue and will supply an update shortly.
provider
- investigating
We're still investigating the cause of this issue and will follow-up with an update shortly. In the meantime, as this issue is intermittent, continue to refresh the page until it loads successfully.
provider
- identified
We have identified the cause of the issue and we are currently working on a fix. We will follow-up once the update has been deployed
provider
- resolved
A fix has been deployed and full functionality has been restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-467003aff2
Is JumpCloud still down?
No, this incident was resolved 2025-07-15 19:45 UTC. For JumpCloud's live state, see https://down.guide/jumpcloud.
How long did it last?
6h 22m, from 2025-07-15 13:23 UTC to 2025-07-15 19:45 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named Admin Console - US Region in us.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.