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down.guideby Sazabi
JumpCloud

JumpCloud status history

23 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from JumpCloud's own archive.

Month

2026-10

3 incidents

  1. JumpCloudDegraded
    Degraded User and Admin portal
    lasted 15mAdmin Console - US Region, User Console - US Region, Admin Console - EU Region +3apac, eu, us
  2. JumpCloudPartial outagePostmortem
    Increased error rates loading User and Admin portal
    lasted 2h 30mAdmin Console - US Region, Admin Console - EU Region, Admin Console - IN Regioneu, us
  3. JumpCloudDegraded
    US Region - Increased error rates with device certificate issuance and renewal
    lasted 38mAgent - US Regionus
Month

2026-09

3 incidents

  1. JumpCloudDegraded
    Degraded Commands Service
    lasted 1h 5mCommands - US Region, Commands - EU Region, Commands - IN Regioneu, us
  2. JumpCloudDegraded
    Degraded Radius Service - EU region
    lasted 1h 13mRADIUS - EU Regioneu
  3. JumpCloudDegraded
    Dynamic Group Delays
    lasted 6h 15mGroups (user/devices) - US Regionus
Month

2026-06

1 incident

  1. JumpCloudDegraded
    Console Degradation - Cloudflare Network Disruption
    lasted 2h 19mUser Console - US Regioneu, us
Month

2026-05

1 incident

  1. JumpCloudDegraded
    Degraded Console Service - Devices Page slowness
    lasted 1h 47mAdmin Console - US Regionus
Month

2026-04

2 incidents

  1. JumpCloudDegraded
    Degraded Agent Service on MacOS, Windows and Linux
    lasted 1h 54mAgent - US Regionus
  2. JumpCloudDegraded
    LDAP Directory Processing Delay
    lasted 47mLDAP - US Regionus
Month

2026-03

2 incidents

  1. JumpCloudDegraded
    Directory Dispatch Delays
    lasted 5h 52mAdmin Console - US Regionus
  2. JumpCloudPartial outage
    Increased error rates with JumpCloud Agent backend.
    lasted 4h 54mAgent - US Regionus
Month

2025-11

5 incidents

  1. JumpCloudDegraded
    Console slowness due to CloudFlare Network issue in Asia region
    lasted 1h 57mCloudflare CDN/Cacheapac
  2. JumpCloudPartial outage
    Intermittent issues accessing the JumpCloud Admin portal
    lasted 31mAdmin Console - US Regionus
  3. JumpCloudDegraded
    Remote-Assist Intermittent issues
    lasted 1h 23mRemote Assist - US Regionus
  4. JumpCloudDegraded
    SSO-OIDC Authentication Issue
    lasted 1h 19mSSO OIDC - US Regionus
  5. JumpCloudPartial outage
    Increased Error Rates Affecting Multiple Platform Services
    lasted 2h 38mAdmin Console - US Region, LDAP - US Region, RADIUS - US Region +3us
Month

2025-10

6 incidents

  1. JumpCloudDegraded
    3rd Party Provider Operational Issues
    lasted 6h 2mPrivileged Access Management (PAM) - US Region, Premium Chat Supportus, us-east-1
  2. JumpCloudDegraded
    3rd Party Provider Operational Issues
    lasted 2h 22mAdmin Console - US Region, User Console - US Region, Admin Console - EU Region +1eu, us, us-east-1
  3. JumpCloudDegraded
    Navigation affected at the JumpCloud website
    lasted 5h 26mwww.jumpcloud.com
  4. JumpCloudDegraded
    JumpCloud Remote Assist Unavailable
    lasted 20mRemote Assist - US Region, Remote Assist - EU Regioneu, us
  5. JumpCloudDegraded
    Admin Portal Performance
    lasted 1h 52mAdmin Console - US Regionus
  6. JumpCloudDegraded
    LDAP Degredation
    lasted 6h 21mLDAP - US Regionus