- Level
- confirmed
- Worst impact
- Degraded
- Components
- www.jumpcloud.com
- Down Index
- 21of 100
What to do
Check whether you use JumpCloud www.jumpcloud.com. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 26m it lasted.
Anything that failed between 2025-10-14 08:52 UTC and 2025-10-14 14:18 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 6
- investigating
We are currently investigating an issue, where navigating links (specifically redirects) at the JumpCloud website are affected. We are suspecting an ongoing "Bot Management Cookie" incident declared by CloudFlare to be at the root. More details can be found at https://www.cloudflarestatus.com We will update as soon as CloudFlare has fixed the issue.
provider
- identified
CloudFlare has identified the issue and is implementing a fix. We are monitoring https://www.cloudflarestatus.com for updates.
provider
- identified
CloudFlare continues to work on the issue and we are monitoring their status page at https://www.cloudflarestatus.com
provider
- identified
CloudFlare continues to work on the issue and we are monitoring their status page at https://www.cloudflarestatus.com
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-46726550f3
Is JumpCloud still down?
No, this incident was resolved 2025-10-14 14:18 UTC. For JumpCloud's live state, see https://down.guide/jumpcloud.
How long did it last?
5h 26m, from 2025-10-14 08:52 UTC to 2025-10-14 14:18 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named www.jumpcloud.com.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.