- Level
- confirmed
- Worst impact
- Degraded
- Components
- Admin Console - US Region
- Regions
- us
- Down Index
- 24of 100
What to do
Check whether you use JumpCloud Admin Console - US Region in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 26m it lasted.
Anything that failed between 2025-05-14 14:22 UTC and 2025-05-14 17:48 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 4
- investigating
We're currently investigating an issue with JumpCloud's Console where Administrators may be unable to save changes for some device records. We are investigating the cause of the issues currently, and will update the status event once resolved.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7a7ec6865a
Is JumpCloud still down?
No, this incident was resolved 2025-05-14 17:48 UTC. For JumpCloud's live state, see https://down.guide/jumpcloud.
How long did it last?
3h 26m, from 2025-05-14 14:22 UTC to 2025-05-14 17:48 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named Admin Console - US Region in us.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.