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JumpCloud

Admin Portal Latency due to Cloudflare issues

Degraded Lasted 1h 19m · started · JumpCloud's page

Level
confirmed
Worst impact
Degraded
Components
Cloudflare CDN/Cache
Down Index
18of 100

What to do

  • Check whether you use JumpCloud Cloudflare CDN/Cache. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 19m it lasted.

    Anything that failed between 2025-08-21 19:16 UTC and 2025-08-21 20:35 UTC may need a replay.
  • Subscribe to JumpCloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from JumpCloud 2

  1. monitoring

    We are monitoring an issue with Cloudflare causing intermittent latency with JumpCloud services. All services are functional, however some customers may experience intermittent latency when accessing the Admin portal or other services. Cloudflare status can be monitored here: https://www.cloudflarestatus.com/

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b85a2facc0

Is JumpCloud still down?

No, this incident was resolved 2025-08-21 20:35 UTC. For JumpCloud's live state, see https://down.guide/jumpcloud.

How long did it last?

1h 19m, from 2025-08-21 19:16 UTC to 2025-08-21 20:35 UTC, by the times JumpCloud posted.

What was affected?

JumpCloud named Cloudflare CDN/Cache.

What caused it?

JumpCloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.