- Level
- confirmed
- Worst impact
- Degraded
- Components
- System Insights - US Region
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use JumpCloud System Insights - US Region in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 14m it lasted.
Anything that failed between 2025-06-05 13:13 UTC and 2025-06-05 15:26 UTC may need a replay.Subscribe to JumpCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jumpcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from JumpCloud 5
- investigating
We are currently investigating an issue with System Insights displaying incorrect Local User Information in the Admin Console. We will report back as soon as we have an update. We apologize for any disruption this may cause. Thank you,
provider
- investigating
We are continuing to investigate the issue with System Insights displaying incomplete Local User Information in the Admin Console. We will report back as soon as we have an update. We apologize for any disruption this may cause. Thank you,
provider
- identified
We have identified the issue with System Insights displaying incomplete Local User Information in the Admin Console and are currently working on implementing a fix. We will report back as soon as we have any further update.
provider
- monitoring
We have implemented the fix for the issue with System Insights displaying incomplete Local User Information in the Admin Console. We will continue to monitor this and once we are sure this is resolved will proceed to resolve the incident.
provider
- resolved
This issue has been resolved and service has now returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-dd6859b205
Is JumpCloud still down?
No, this incident was resolved 2025-06-05 15:26 UTC. For JumpCloud's live state, see https://down.guide/jumpcloud.
How long did it last?
2h 14m, from 2025-06-05 13:13 UTC to 2025-06-05 15:26 UTC, by the times JumpCloud posted.
What was affected?
JumpCloud named System Insights - US Region in us.
What caused it?
JumpCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
JumpCloud's official status page, https://status.jumpcloud.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.