Payments in the App degradation

What to do

• Check whether you use Klarna Europe, North America in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 42m it lasted.

  Anything that failed between 2026-09-18 05:32 UTC and 2026-09-18 07:14 UTC may need a replay.

• Subscribe to Klarna's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 8

1. investigatingSep 18, 2026, 12:44 AM UTC

   We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.

   provider

2. investigatingSep 18, 2026, 1:19 AM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedSep 18, 2026, 1:24 AM UTC

   The issue has been identified and we see improvements in US, still investigating the issues in EU.

   provider

4. identifiedSep 18, 2026, 1:45 AM UTC

   The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.

   provider

5. identifiedSep 18, 2026, 4:56 AM UTC

   We are continuing investigating the issue.

   provider

6. identifiedSep 18, 2026, 5:32 AM UTC

   We are seeing improvements in US - we are monitoring the situation closely.

   provider

7. monitoringSep 18, 2026, 6:16 AM UTC

   This issue have been resolved for both US and EU. We are monitoring this closely.

   provider

8. resolvedSep 18, 2026, 7:14 AM UTC

   The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.