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Klarna

Merchant Settlements / Payouts degradation

Degraded Lasted 2h 51m · started · Klarna's page

Level
confirmed
Worst impact
Degraded
Components
Europe, North America
Regions
eu, us
Down Index
28of 100

What to do

  • Check whether you use Klarna Europe, North America in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 51m it lasted.

    Anything that failed between 2026-10-13 13:25 UTC and 2026-10-13 16:16 UTC may need a replay.
  • Subscribe to Klarna's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klarna 3

  1. investigating

    Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.

    provider

  2. monitoring

    Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-af999b79a2

Is Klarna still down?

No, this incident was resolved 2026-10-13 16:16 UTC. For Klarna's live state, see https://down.guide/klarna.

How long did it last?

2h 51m, from 2026-10-13 13:25 UTC to 2026-10-13 16:16 UTC, by the times Klarna posted.

What was affected?

Klarna named Europe, North America in eu, us.

What caused it?

Klarna hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.