- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe
- Regions
- eu
What to do
Check whether you use Klarna Europe in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 17m it lasted.
Anything that failed between 2026-10-12 11:45 UTC and 2026-10-12 14:02 UTC may need a replay.Subscribe to Klarna's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=klarna works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Klarna 3
- investigating
We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.
provider
- monitoring
A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d921c10572
Is Klarna still down?
No, this incident was resolved 2026-10-12 14:02 UTC. For Klarna's live state, see https://down.guide/klarna.
How long did it last?
2h 17m, from 2026-10-12 11:45 UTC to 2026-10-12 14:02 UTC, by the times Klarna posted.
What was affected?
Klarna named Europe in eu.
What caused it?
Klarna hasn't published a root cause. If it does, it shows here.
Where does this come from?
Klarna's official status page, https://status.klarna.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.