- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Browser Agent : US, Mobile Agent : US
- Regions
- us
What to do
Check whether you use New Relic Browser Agent : US, Mobile Agent : US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 23m it lasted.
Anything that failed between 2026-11-02 13:43 UTC and 2026-11-02 14:06 UTC may need a replay.Subscribe to New Relic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=new-relic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from New Relic 3
- investigating
We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
provider
- investigating
We are investigating an issue where some customers in the US region may experience a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. Our engineering teams are engaged and are actively working to resolved the issue.
provider
- resolved
Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1cd422f7ea
Is New Relic still down?
No, this incident was resolved 2026-11-02 14:06 UTC. For New Relic's live state, see https://down.guide/new-relic.
How long did it last?
23m, from 2026-11-02 13:43 UTC to 2026-11-02 14:06 UTC, by the times New Relic posted.
What was affected?
New Relic named Browser Agent : US, Mobile Agent : US in us.
What caused it?
New Relic hasn't published a root cause. If it does, it shows here.
Where does this come from?
New Relic's official status page, https://status.newrelic.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.