Skip to main content
ngrok

SSO session validation errors on dashboard.ngrok.com

Degraded Lasted 5h 27m · started · ngrok's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard (https://dashboard.ngrok.com)
Down Index
22of 100

What to do

  • Check whether you use ngrok Dashboard (https://dashboard.ngrok.com). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 27m it lasted.

    Anything that failed between 2026-09-17 15:10 UTC and 2026-09-17 20:37 UTC may need a replay.
  • Subscribe to ngrok's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ngrok works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ngrok 3

  1. investigating

    Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.

    provider

  2. monitoring

    We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bcf1f33f1f

Is ngrok still down?

No, this incident was resolved 2026-09-17 20:37 UTC. For ngrok's live state, see https://down.guide/ngrok.

How long did it last?

5h 27m, from 2026-09-17 15:10 UTC to 2026-09-17 20:37 UTC, by the times ngrok posted.

What was affected?

ngrok named Dashboard (https://dashboard.ngrok.com).

What caused it?

ngrok hasn't published a root cause. If it does, it shows here.

Where does this come from?

ngrok's official status page, https://status.ngrok.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.