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ngrok

New accounts or newly created authtokens are not able to connect

Degraded Lasted 36m · started · ngrok's page

Level
confirmed
Worst impact
Degraded
Down Index
16of 100

What to do

  • Check whether your product depends on ngrok. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 36m it lasted.

    Anything that failed between 2026-09-03 23:34 UTC and 2026-09-04 00:11 UTC may need a replay.
  • Subscribe to ngrok's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ngrok works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ngrok 3

  1. investigating

    New accounts or newly created authtokens are not able to connect. Users get Team is looking into the issue.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cae37b6047

Is ngrok still down?

No, this incident was resolved 2026-09-04 00:11 UTC. For ngrok's live state, see https://down.guide/ngrok.

How long did it last?

36m, from 2026-09-03 23:34 UTC to 2026-09-04 00:11 UTC, by the times ngrok posted.

What caused it?

ngrok hasn't published a root cause. If it does, it shows here.

Where does this come from?

ngrok's official status page, https://status.ngrok.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.