Skip to main content
OpenAI

Degraded Performance affecting Agents API

Degraded Lasted 19m · started · OpenAI's page

Level
confirmed
Worst impact
Degraded
Down Index
15of 100

What to do

  • Check whether your product depends on OpenAI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 19m it lasted.

    Anything that failed between 2026-09-14 23:20 UTC and 2026-09-14 23:39 UTC may need a replay.
  • Subscribe to OpenAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 3

  1. monitoring

    Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

    provider

  2. monitoring

    We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

    provider

  3. resolved

    The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0f0e09a22c

Is OpenAI still down?

No, this incident was resolved 2026-09-14 23:39 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

19m, from 2026-09-14 23:20 UTC to 2026-09-14 23:39 UTC, by the times OpenAI posted.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.