Unable to create new ChatGPT Work threads in latest version of desktop app

What to do

• Check whether you use OpenAI Codex in ChatGPT Desktop. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 6h 22m it lasted.

  Anything that failed between 2026-10-07 05:31 UTC and 2026-10-07 11:53 UTC may need a replay.

• Subscribe to OpenAI's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 5

1. investigatingOct 7, 2026, 2:00 AM UTC

   We are investigating the issue. Version 26.1002.51308 is affected

   provider

2. identifiedOct 7, 2026, 5:54 AM UTC

   we have identified the issue, working on rolling back to the previous version.

   provider

3. identifiedOct 7, 2026, 9:28 AM UTC

   We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

   provider

4. identifiedOct 7, 2026, 11:06 AM UTC

   We are actively working on a fixed app version for Windows.

   provider

5. resolvedOct 7, 2026, 11:53 AM UTC

   We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

   provider

Corrections

None so far.

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