- Level
- confirmed
- Worst impact
- Degraded
- Components
- Login
- Down Index
- 21of 100
What to do
Check whether you use OpenAI Login. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 40m it lasted.
Anything that failed between 2026-08-21 17:57 UTC and 2026-08-21 20:36 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 3
- investigating
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
provider
- monitoring
We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
provider
- resolved
The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6edcc4837b
Is OpenAI still down?
No, this incident was resolved 2026-08-21 20:36 UTC. For OpenAI's live state, see https://down.guide/openai.
How long did it last?
2h 40m, from 2026-08-21 17:57 UTC to 2026-08-21 20:36 UTC, by the times OpenAI posted.
What was affected?
OpenAI named Login.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.