- Level
- confirmed
- Worst impact
- Degraded
- Components
- File uploads, Voice mode, Conversations, Image Generation, Codex Web
- Regions
- apac
What to do
Check whether you use OpenAI File uploads, Voice mode, Conversations, Image Generation and 1 more in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 46m it lasted.
Anything that failed between 2026-09-04 07:00 UTC and 2026-09-04 10:46 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 3
- investigating
We are investigating the issue for the listed services.
provider
- monitoring
We have applied the mitigation and are monitoring the recovery.
provider
- resolved
All impacted services have now fully recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7972e04d5e
Is OpenAI still down?
No, this incident was resolved 2026-09-04 10:46 UTC. For OpenAI's live state, see https://down.guide/openai.
How long did it last?
3h 46m, from 2026-09-04 07:00 UTC to 2026-09-04 10:46 UTC, by the times OpenAI posted.
What was affected?
OpenAI named File uploads, Voice mode, Conversations, Image Generation and 1 more in apac.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.