OpenAI: Delayed Costs data in the Compliance API

What to do

Check whether you use OpenAI Compliance API. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 2d 22h it lasted.
Anything that failed between 2026-10-09 17:23 UTC and 2026-10-12 16:02 UTC may need a replay.
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identifiedOct 9, 2026, 5:23 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
provider
identifiedOct 9, 2026, 5:27 PM UTC
We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
provider
identifiedOct 9, 2026, 6:46 PM UTC
Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
provider
monitoringOct 9, 2026, 10:03 PM UTC
We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
provider
resolvedOct 12, 2026, 4:02 PM UTC
All impacted services have now fully recovered.
provider

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None so far.

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Is OpenAI still down?

No, this incident was resolved 2026-10-12 16:02 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

2d 22h, from 2026-10-09 17:23 UTC to 2026-10-12 16:02 UTC, by the times OpenAI posted.

What was affected?

OpenAI named Compliance API.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.