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OpenAI

Elevated error rates for ChatGPT Pro and Plus users

Degraded Lasted 4h 49m · started · OpenAI's page

Level
confirmed
Worst impact
Degraded
Components
Conversations
Down Index
22of 100

What to do

  • Check whether you use OpenAI Conversations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 49m it lasted.

    Anything that failed between 2026-09-30 05:47 UTC and 2026-09-30 10:36 UTC may need a replay.
  • Subscribe to OpenAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 4

  1. identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

    provider

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

    provider

  3. monitoring

    All impacted services are recovered, we are continuing to monitor for any reoccurrence.

    provider

  4. resolved

    All impacted services have now fully recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8a59798d83

Is OpenAI still down?

No, this incident was resolved 2026-09-30 10:36 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

4h 49m, from 2026-09-30 05:47 UTC to 2026-09-30 10:36 UTC, by the times OpenAI posted.

What was affected?

OpenAI named Conversations.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.