- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Login, Ads Manager, Ads API
- Down Index
- 29of 100
What to do
Check whether you use OpenAI Login, Ads Manager, Ads API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.
Anything that failed between 2026-10-01 18:46 UTC and 2026-10-01 19:39 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 5
- investigating
We are investigating an issue affecting login and signup. We will share further updates as we learn more.
provider
- investigating
We are investigating issues affecting login, signup, and ads
provider
- identified
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
provider
- monitoring
We have applied the mitigation and are monitoring the recovery.
provider
- resolved
All impacted services have now fully recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-957589ce9a
Is OpenAI still down?
No, this incident was resolved 2026-10-01 19:39 UTC. For OpenAI's live state, see https://down.guide/openai.
How long did it last?
53m, from 2026-10-01 18:46 UTC to 2026-10-01 19:39 UTC, by the times OpenAI posted.
What was affected?
OpenAI named Login, Ads Manager, Ads API.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.