- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 20of 100
What to do
Check whether your product depends on OpenAI. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 34m it lasted.
Anything that failed between 2026-09-18 21:36 UTC and 2026-09-19 01:10 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 3
- identified
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
provider
- monitoring
We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.
provider
- resolved
All impacted services have now fully recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aded49fe51
Is OpenAI still down?
No, this incident was resolved 2026-09-19 01:10 UTC. For OpenAI's live state, see https://down.guide/openai.
How long did it last?
3h 34m, from 2026-09-18 21:36 UTC to 2026-09-19 01:10 UTC, by the times OpenAI posted.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.