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OpenAI

Increased Error Rate For Pro and Plus Plan Conversations

Degraded Lasted 1h 9m · started · OpenAI's page

Level
confirmed
Worst impact
Degraded
Components
Conversations
Down Index
19of 100

What to do

  • Check whether you use OpenAI Conversations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 9m it lasted.

    Anything that failed between 2026-09-09 15:13 UTC and 2026-09-09 16:21 UTC may need a replay.
  • Subscribe to OpenAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 3

  1. investigating

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

    provider

  2. monitoring

    We have applied a mitigation and are monitoring the impacted services.

    provider

  3. resolved

    All impacted services have now fully recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c5f73d5e8f

Is OpenAI still down?

No, this incident was resolved 2026-09-09 16:21 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

1h 9m, from 2026-09-09 15:13 UTC to 2026-09-09 16:21 UTC, by the times OpenAI posted.

What was affected?

OpenAI named Conversations.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.