- Level
- confirmed
- Worst impact
- Degraded
- Components
- Conversations, ChatGPT Work, Image Generation
- Down Index
- 22of 100
What to do
Check whether you use OpenAI Conversations, ChatGPT Work, Image Generation. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 56m it lasted.
Anything that failed between 2026-08-20 13:56 UTC and 2026-08-20 16:51 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 4
- investigating
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
provider
- investigating
We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.
provider
- monitoring
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
provider
- resolved
All impacted services have now fully recovered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cd0411215c
Is OpenAI still down?
No, this incident was resolved 2026-08-20 16:51 UTC. For OpenAI's live state, see https://down.guide/openai.
How long did it last?
2h 56m, from 2026-08-20 13:56 UTC to 2026-08-20 16:51 UTC, by the times OpenAI posted.
What was affected?
OpenAI named Conversations, ChatGPT Work, Image Generation.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.