OpenAI: Delayed Costs data in the Compliance API

What to do

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Confirm your retries, queues and scheduled jobs caught up after the 1d 17h it lasted.
Anything that failed between 2026-10-14 17:00 UTC and 2026-10-16 10:44 UTC may need a replay.
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identifiedOct 14, 2026, 5:00 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
provider
identifiedOct 14, 2026, 5:02 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
provider
identifiedOct 14, 2026, 8:00 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. A fix is in progress and currently undergoing testing. API and ChatGPT usage are not affected, and other reporting channels remain available. We are continuing work to restore normal data freshness.
provider
monitoringOct 15, 2026, 10:36 PM UTC
We have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.
provider
resolvedOct 16, 2026, 10:44 AM UTC
All impacted services have now fully recovered.
provider

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None so far.

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Is OpenAI still down?

No, this incident was resolved 2026-10-16 10:44 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

1d 17h, from 2026-10-14 17:00 UTC to 2026-10-16 10:44 UTC, by the times OpenAI posted.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.