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OpenAI

Elevated errors affecting Work Mode in ChatGPT

Degraded Lasted 6h 20m · started · OpenAI's page

Level
confirmed
Worst impact
Degraded
Components
ChatGPT Work
Down Index
23of 100

What to do

  • Check whether you use OpenAI ChatGPT Work. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 20m it lasted.

    Anything that failed between 2026-09-14 07:08 UTC and 2026-09-14 13:28 UTC may need a replay.
  • Subscribe to OpenAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 3

  1. monitoring

    Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.

    provider

  2. monitoring

    We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

    provider

  3. resolved

    All impacted services have now fully recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ec133bb031

Is OpenAI still down?

No, this incident was resolved 2026-09-14 13:28 UTC. For OpenAI's live state, see https://down.guide/openai.

How long did it last?

6h 20m, from 2026-09-14 07:08 UTC to 2026-09-14 13:28 UTC, by the times OpenAI posted.

What was affected?

OpenAI named ChatGPT Work.

What caused it?

OpenAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.