- Level
- confirmed
- Worst impact
- Degraded
- Components
- Digital Experience Cloud Service - Management Portal, Configured Commerce – APAC Region, Configured Commerce – EMEA Region, Configured Commerce – NA Region
- Regions
- apac, eu
- Down Index
- 25of 100
What to do
Check whether you use Optimizely Digital Experience Cloud Service - Management Portal, Configured Commerce – APAC Region, Configured Commerce – EMEA Region, Configured Commerce – NA Region in apac, eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.
Anything that failed between 2026-06-12 14:50 UTC and 2026-06-12 15:40 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 5
- investigating
We are aware of an ongoing incident with one of our third party vendors that could cause site management-related API calls to fail and/or errors to be displayed. CDN cached traffic and security features are not impacted. We will continue to monitor the situation along with our vendor and will continue to post updates here as they become available.
provider
- identified
Our vendor has confirmed the issue has been identified and a fix is being implemented.
provider
- monitoring
Our vendor has confirmed that a fix has been implemented and they are monitoring the results. We will continue to monitor the situation closely.
provider
- monitoring
System performance should be restored but we will continue to monitor closely.
provider
- resolved
Our vendor has confirmed this issue has been resolved
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-05b7ba6ea1
Is Optimizely still down?
No, this incident was resolved 2026-06-12 15:40 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
50m, from 2026-06-12 14:50 UTC to 2026-06-12 15:40 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Digital Experience Cloud Service - Management Portal, Configured Commerce – APAC Region, Configured Commerce – EMEA Region, Configured Commerce – NA Region in apac, eu.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.