Degraded Performance - CMS Edit Mode in DXP

What to do

• Check whether you use Optimizely North Europe, Sweden Central in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 32m it lasted.

  Anything that failed between 2026-10-23 14:14 UTC and 2026-10-23 15:46 UTC may need a replay.

• Subscribe to Optimizely's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 5

1. investigatingOct 23, 2026, 2:14 PM UTC

   We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come. Thank you for your understanding and cooperation.

   provider

2. investigatingOct 23, 2026, 2:14 PM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedOct 23, 2026, 2:41 PM UTC

   We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available. Thank you once again for your understanding and cooperation.

   provider

4. monitoringOct 23, 2026, 2:55 PM UTC

   System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability

   provider

5. resolvedOct 23, 2026, 3:46 PM UTC

   All services are performing normally and stability has been confirmed throughout the monitoring period.

   provider

Corrections

None so far.

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