- Level
- confirmed
- Worst impact
- Degraded
- Components
- ODP Application, Data Ingestion and Processing, Core App Experiences
- Regions
- eu
What to do
Check whether you use Optimizely ODP Application, Data Ingestion and Processing, Core App Experiences in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 30m it lasted.
Anything that failed between 2026-10-21 19:07 UTC and 2026-10-22 07:36 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 3
- identified
ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.
provider
- monitoring
Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.
provider
- resolved
The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4e7dc0b2e4
Is Optimizely still down?
No, this incident was resolved 2026-10-22 07:36 UTC. For Optimizely's live state, see https://down.guide/optimizely.
How long did it last?
12h 30m, from 2026-10-21 19:07 UTC to 2026-10-22 07:36 UTC, by the times Optimizely posted.
What was affected?
Optimizely named ODP Application, Data Ingestion and Processing, Core App Experiences in eu.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.