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Optimizely

Optimizely Graph - One of our USEA production clusters have intermittent availability issues

Degraded Lasted 13h 49m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Optimizely Graph - EMEA Region
Regions
eu
Down Index
27of 100

What to do

  • Check whether you use Optimizely Optimizely Graph - EMEA Region in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 49m it lasted.

    Anything that failed between 2026-05-06 12:49 UTC and 2026-05-07 02:38 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 5

  1. investigating

    We are experiencing intermittent availability issue for the Optimizely Graph service, for one of the USEA production clusters. Our team is working on mitigating actions. We'll provide new updates.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue. Thank you for your patience!

    provider

  4. monitoring

    The cluster is performing better now and we are continuing to monitor. Thank you for your patience!

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0c953252bd

Is Optimizely still down?

No, this incident was resolved 2026-05-07 02:38 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

13h 49m, from 2026-05-06 12:49 UTC to 2026-05-07 02:38 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Optimizely Graph - EMEA Region in eu.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.