Skip to main content
Optimizely

B2B Environment down, not accessible - Multiple environments affected

Degraded Lasted 1h 31m · started · Optimizely's page

Level
confirmed
Worst impact
Degraded
Components
Configured Commerce – EMEA Region
Regions
eu
Down Index
33of 100

What to do

  • Check whether you use Optimizely Configured Commerce – EMEA Region in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2026-11-09 09:57 UTC and 2026-11-09 11:27 UTC may need a replay.
  • Subscribe to Optimizely's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Optimizely 5

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented. Thank you for your patience!

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-191a1370bc

Is Optimizely still down?

No, this incident was resolved 2026-11-09 11:27 UTC. For Optimizely's live state, see https://down.guide/optimizely.

How long did it last?

1h 31m, from 2026-11-09 09:57 UTC to 2026-11-09 11:27 UTC, by the times Optimizely posted.

What was affected?

Optimizely named Configured Commerce – EMEA Region in eu.

What caused it?

Optimizely hasn't published a root cause. If it does, it shows here.

Where does this come from?

Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.